Shipping Policy

Processing Time

Orders are processed within 1–2 business days. Processing times may increase during holidays or high-demand periods.

Incorrect payment or address details may delay processing by up to 5 business days.

Orders ship Monday through Friday, excluding U.S. public holidays.

Domestic Delivery Time

Delivery time depends on the selected shipping method. Transit times exclude weekends and holidays.

All delivery dates are estimates and not guaranteed.

Refused, Lost, or Delayed Packages

Refused packages may incur shipping and handling fees deducted from any refund.

VigorLong is not responsible for lost, stolen, or delayed shipments once dispatched.

International orders may take up to 12 weeks due to customs processing.

Cancel Order

Orders may be canceled within 24 hours of purchase.

Orders already processed or shipped cannot be canceled.

Wrong Address Disclaimer

Customers are responsible for providing accurate shipping details.

Address changes cannot be guaranteed after order processing.

Delivery of Items

No refunds are issued for orders marked as delivered by the carrier.

Please contact the shipping provider for delivery disputes.

Returns

All bottles must be returned within 60 days for a full refund.